Early mornings remind me why living 10minutes away
from work is a complete blessing. One podcast and a brief walk later I
arrive at our loading bay where 2 of our techs are making coffee and
waiting for a courier to arrive - last night
one of our vehicles collected works ahead of an early start this
morning and they're getting ready for a long day driving to the
Netherlands. By 7:00am the courier has arrived, her suitcase is in the
cab, the final works are loaded and with a final coffee/croissant
for the road the team are on their way. I head to my desk and open
emails - the estimates I requested earlier in the week from US agents
have arrived, perfect. It might seem productive to come in early ahead
of the office getting busy but in reality it just
means Gavan and I have coffee and catch up - Gavan heads up our
galleries team so he fills me in on what his team are working on at the
moment. A commercial gallery are visiting later in the week to discuss a
project he’s co-ordinating and they're loaning
a lot of works to an upcoming exhibition I’m working on so I make a
note to be available to say hi.
Everyone else starts to arrive in the office and
the flurry of calls from our technicians updating us on terrible London
traffic begins. One of our first jobs for the morning is a private
address and someone has parked their luxury car
in the middle of the road causing chaos, our technicians sit tight and
we check in with the clients this will effect over the upcoming couple
of hours without trying to make this sound too ludicrous a reason for a
delay. It's Tuesday today so we leave this
with operations to monitor and head to our weekly team meeting. We’ll
chat through what we're working on, recent feedback, distribute some new
projects and discuss the upcoming week. As ever after the meeting my to
do list is looking significantly longer than
before.
After lunch Meredith has met with one of our
technical project managers and updates me on a current exhibition she's
coordinating, the works are all large and need to go up a large
staircase when we deliver. A few ideas discussed and she's
back off to the lenders again to discuss the method statement for
moving the works up the staircase further.
The vehicle that left this morning for the
Netherlands is making good time so I call the venue - we'll still be
there around 4pm to unload. Other good news of the day is that the owner
of the parked car has returned. Hurrah!
All estimates from our team are double checked
before being sent out so Tony and I look through one I drafted yesterday
- Tony highlights a couple of my tying errors (to my annoyance) and we
chat about a possible alternative routing to
my proposal. We can't contact the lender so we both agree the route
proposed is the most likely, but include cost for alternative
routings/notes on other thoughts and yet another estimate from me is
accompanied by a small essay of notes.
I go back to my inbox, reply to some more emails,
make some more calls (as ever talk too much) and check my calendar.
Wednesday is our day for 45minute training, I'm scheduled to lead the
session tomorrow and following on from our refresher
training at the airport a couple of weeks ago its courier based so I
gather the courier information I've been saving and print everything out
ready. Somehow its gone 5pm so I check everyone is on track to leave in
the next hour – remarkably everyone is. The
techs delivering in the Netherlands ring me to say they’ve offloaded,
the vehicle around town is back too so I call it a day and try to
remember what I said I’d get from Sainsburys for dinner!