Friday, 4 August 2017

A Day in the Life - Sara Kellett, Head of Museums and Heritage, Crown Fine Art

Early mornings remind me why living 10minutes away from work is a complete blessing. One podcast and a brief walk later I arrive at our loading bay where 2 of our techs are making coffee and waiting for a courier to arrive - last night one of our vehicles collected works ahead of an early start this morning and they're getting ready for a long day driving to the Netherlands. By 7:00am the courier has arrived, her suitcase is in the cab, the final works are loaded and with a final coffee/croissant for the road the team are on their way. I head to my desk and open emails - the estimates I requested earlier in the week from US agents have arrived, perfect. It might seem productive to come in early ahead of the office getting busy but in reality it just means Gavan and I have coffee and catch up - Gavan heads up our galleries team so he fills me in on what his team are working on at the moment. A commercial gallery are visiting later in the week to discuss a project he’s co-ordinating and they're loaning a lot of works to an upcoming exhibition I’m working on so I make a note to be available to say hi. 

Everyone else starts to arrive in the office and the flurry of calls from our technicians updating us on terrible London traffic begins. One of our first jobs for the morning is a private address and someone has parked their luxury car in the middle of the road causing chaos, our technicians sit tight and we check in with the clients this will effect over the upcoming couple of hours without trying to make this sound too ludicrous a reason for a delay. It's Tuesday today so we leave this with operations to monitor and head to our weekly team meeting. We’ll chat through what we're working on, recent feedback, distribute some new projects and discuss the upcoming week. As ever after the meeting my to do list is looking significantly longer than before. 

After lunch Meredith has met with one of our technical project managers and updates me on a current exhibition she's coordinating, the works are all large and need to go up a large staircase when we deliver. A few ideas discussed and she's back off to the lenders again to discuss the method statement for moving the works up the staircase further.  

The vehicle that left this morning for the Netherlands is making good time so I call the venue - we'll still be there around 4pm to unload. Other good news of the day is that the owner of the parked car has returned. Hurrah!

All estimates from our team are double checked before being sent out so Tony and I look through one I drafted yesterday - Tony highlights a couple of my tying errors (to my annoyance) and we chat about a possible alternative routing to my proposal. We can't contact the lender so we both agree the route proposed is the most likely, but include cost for alternative routings/notes on other thoughts and yet another estimate from me is accompanied by a small essay of notes.


I go back to my inbox, reply to some more emails, make some more calls (as ever talk too much) and check my calendar. Wednesday is our day for 45minute training, I'm scheduled to lead the session tomorrow and following on from our refresher training at the airport a couple of weeks ago its courier based so I gather the courier information I've been saving and print everything out ready. Somehow its gone 5pm so I check everyone is on track to leave in the next hour – remarkably everyone is. The techs delivering in the Netherlands ring me to say they’ve offloaded, the vehicle around town is back too so I call it a day and try to remember what I said I’d get from Sainsburys for dinner!        

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